FAQ

What do I need to do prior to my appointment?

Please download the previously provided client paperwork (should have received via email), complete and bring the completed forms with you to your appointment along with identification.   

How do I choose a counselor?

We have two highly qualified counselors working in our office. Each of our counselors has a unique background and areas of focus. Depending on your reasons you are seeking support, we will be happy to help you figure which counselor is the best fit for you. In the event that we can cannot serve you in an optimal way, we will help connect you with a resource in our region who can better support your goals.

What should I expect during my first session with my counselor?

Your first session with your counselor is a time for the counselor to get to know you and for you to ask questions of the counselor. Your counselor will review your demographics and self-assessment forms, ask what has brought you to your session and what your goals for counseling are.

 How long is a session?

A session lasts 50 minutes unless you have scheduled a longer period of time with your counselor. Examples of a possible longer sessions-couples/families, wilderness, groups or personal preference.

Do you take insurance?

Currently, both David and Michael are able to accept Fidelis Care while under the direct supervision of a Licensed Clinical Social Worker.

David and Michael are both recognized as behavioral health providers for Aetna (AKA can accept Aetna Insurance for payment of your services).

We also accept Health Savings Account (HSA) Cards, credit cards, checks and cash.

Although we may not be in network with your insurance provider we are willing to work with you on making your sessions affordable. Depending on your financial situation and out of pocket insurance expenses, our sliding scale fee structure may be a favorable option. If you would like more information about this option please contact us.

 What is a sliding scale?

Sliding scale refers to fee structure that is based on a client’s ability to pay, and is based on annual income. If a client is unable to pay the full hourly rate, we will work with them to find a rate that is affordable for them.  

What is the cost of my session?

Individual and Couple’s sessions are $100 per session. Wilderness/ Eco sessions will vary depending on the time commitment needed for that session, but will be based on the individual/couple’s session rate. If Peak Alternatives works with more than one member of your family: two or more members will be $85 per individual session. Groups are $25 per person per session.

What if I have to cancel my appointment?

As of September 1, 2019, please know that Peak Alternatives will implement a mandatory 24-hour cancellation policy for all scheduled appointments.  This policy will be asserted to all clients who fail to cancel an appointment at least 24 hours in advance of their scheduled time or those who miss the appointment without any notice.  Peak Alternatives will reserve the right to assess you a fee of 50% of the rate of your session.  Some approved exceptions may be considered for emergency, illness and weather-related cancellations but a phone call must be made to your counselor for these exceptions to be granted.  If we are able to reschedule your appointment the same week, no fee will be implemented. If you are sick and feel you are contagious, please know that this is understood, and an exception will be made.  Healthy body helps a healthy mind!  Keep our germs to ourselves!
Terminating your services with Peak Alternatives is your right and if your intention is to no longer attend your scheduled appointments please communicate that decision so we can process with you with your best interest in mind. 

Is my information confidential?

Yes, all of your information is kept confidential to the extent that the law allows. We will not speak to anyone about you unless you request that we to do so, and sign a release that allows us to speak to a specific person about you.  We will at no time acknowledge to any outside entity  that you are a receiving services with Peak Alternatives without your expressed permission to do so.

Do you prescribe medications or diagnose mental illness?

We do not have a psychiatrist or psychiatric nurse practitioner on our staff, so we do not write any prescriptions for medications.

We are not able to diagnose mental illness.

If you believe you would need medication or mental health assessment for diagnosis we will be able to recommend you to a qualified professional.

Am I able to speak to my counselor between sessions?

You can email or call your counselor if you have an issue in between sessions or call our office and leave a message and they will get back to you at their earliest convenience.
If you are experiencing an immediate mental health emergency, please call 911 and seek assistance immediately.

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